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Faq :
answers to common questions and guide. |
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Welcome to our support section. Please look at the questions to find answers to some of the most common questions.
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If you cannot find the answers you are looking for and are already a customer, please do not hesitate to Contact us via our feed back enquiry form.
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General Questions |
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What is FTP?
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What is SMTP?
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What is HTTP?
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What is POP?
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What is DNS?
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Web hosting |
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What languages are supported on Linux hosting?
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What languages are supported on Windows hosting?
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Domain names |
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What is a domain name?
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What domain name should I register?
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What is FTP?
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File Transfer Protocol. Application protocol,
part of the TCP/IP protocol stack, used for transferring
files between network nodes. FTP is defined in RFC 959.
It will allow you to upload your website files to your own
virtual server account.
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What is SMTP?
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Short for Simple Mail Transfer Protocol,
SMTP is a protocol for sending e-mail messages
between servers. Most e-mail systems that send mail
over the Internet use SMTP to send messages from one
server to another; the messages can then be retrieved
with an e-mail client using either POP or IMAP.
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What is HTTP?
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Hypertext Transfer Protocol is the set of
rules for transferring text, graphic images,
sound video and other multimedia files on the
World Wide Web. As soon as a web user opens their
Web browser, the user is indirectly making use of HTTP.
HTTP is an application protocol that runs on top of the
TCP/IP suite of protocols.
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What is POP?
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Post Office Protocol is a standard protocol
for receiving e-mail. POP is a client/server
protocol in which e-mail is received and held
for you by your Internet server. Periodically,
you (or your client e-mail receiver) check your
mail-box on the server and download any mail using POP.
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What is DNS?
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Domain Name System is the way that
Internet domain names are located and
translated into Internet Protocol addresses.
A domain name is a meaningful and easy-to-remember
"handle" for an Internet address.
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What languages are supported on Linux hosting?
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The following scripting lanuguages are supported on our Linux hosting (depending on package):
* Perl 5.8 CGI
* PHP 4 & 5
* MySQL 4.1 and 5.0 Databases
* Server Side Includes (SSI)
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What languages are supported on Windows hosting?
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The following scripting lanuguages are supported on our Windows hosting (depending on package):
* Front Page
* ASP
* ASP.NET
* Microsoft Access Database
* SQL Database
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What is a domain name?
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Every computer connected to the internet
is identified by a unique IP address (such as
244.122.145.11). It quickly became apparent that
these numbers weren't too meaningful and as the net
grew in popularity it became important to have more
memorable ways of identifying the servers. Hence the
domain name - unique identifiers that point to specific
IP addresses.
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What domain name should I register?
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When registering your domain name,
go for something memorable and individual.
Ideally, register your domain name in as many
suffixes as possible to avoid the possibility of
competitors registering variations of your name.
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